Privacy Policy

1. Information We Collect

We collect information you provide to us directly, information collected automatically when you use the Services, and information we receive from service providers acting on our behalf. We do not sell personal information.

2. Information You Provide

When you contact us through this website, we collect the name, email address, subject, and message you submit so that we can respond. If a future application offers user accounts, we will collect the information needed to create and operate that account and will describe it here before launch.

3. Information Collected Automatically

When you visit this website, our hosting infrastructure processes technical information such as IP address, browser type, device type, requested pages, and timestamps. This information is used for security, abuse prevention, and reliability.

4. Analytics

This website does not currently use third-party advertising or cross-site tracking technologies. If we introduce analytics in an application or on this website, this policy will be updated to name the provider, the data collected, and the retention period before that collection begins.

5. Purchases and Subscriptions

Where a MOMEDIAGROUP application offers paid features, purchases are processed by the relevant mobile application store or payment processor. Those providers handle payment details under their own privacy policies. We receive transaction confirmations and subscription status, not full payment card numbers.

6. How We Use Information

• To respond to enquiries and provide user support.
• To operate, maintain, secure, and improve the Services.
• To detect, investigate, and prevent fraud, abuse, or technical failures.
• To comply with legal obligations and enforce our terms.

7. Service Providers

We use a small number of vendors to host our website and store data submitted through it. These providers process information only on our instructions and under contractual confidentiality and security obligations.

8. Data Sharing

We share personal information only with service providers acting for us, with mobile application platforms where required to distribute and support our products, when required by law or valid legal process, to protect the rights and safety of users or the company, or as part of a corporate transaction where the recipient is bound by this policy.

9. Data Retention

We keep information only as long as needed for the purposes described here, or as required by law. Contact messages are retained for as long as necessary to handle the enquiry and maintain a record of correspondence, and are then deleted.

10. Data Security

We apply administrative, technical, and organisational measures appropriate to the sensitivity of the information we hold, including encryption in transit and restricted internal access. No method of transmission or storage is completely secure.

11. User Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise a right, email support@momediagroup.io. We may need to verify your identity before acting on a request.

12. Account Deletion

MOMEDIAGROUP does not currently operate applications with user accounts. When an application with accounts is released, in-app deletion and a written request path will be provided. Deletion instructions are maintained on our Delete Account page.

13. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

14. International Users

MOMEDIAGROUP is based in the United States, and information we process may be transferred to and stored in the United States or other countries where our service providers operate. Where required, we use appropriate safeguards for international transfers.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when the current version took effect. Material changes will be announced through the Services.

16. Contact Information

MOMEDIAGROUP LLC
30 N Gould St, Ste N
Sheridan, WY 82801-6317
United States
support@momediagroup.io